Man that's terrible. I'd vote 1 star to reflect my opinion on the situation, but there are rules in 3DSpedia about not consistently giving good reviews.
Similarly related, Pops and I headed toward a video-game rental store we hadn't been to for a good ten years, (amazingly, there was still one.) and found out about some annoying Five-dollar late fee still dogging us.
You'd think that after ten years they'd just cut their losses on the five dollars, but no.