System update freezes 3ds

[PersonSP]

Since I downloaded the new system update my 3ds XL appears to freeze a lot more. Searching through tech-forums (there isn't much info on it yet) has led me to conclude that none of the 3ds family members are safe for this (not even the N3ds) and that freezing mainly occurs while going to the homescreen. My solution is to switch of the wireless, wait, and switch it on again, that usually unfreezes the system. But it is strange, what is going on?

Please post your experiences, any info on it or ways to fix it!

 

[18]

Since I downloaded the new system update my 3ds XL appears to freeze a lot more. Searching through tech-forums (there isn't much info on it yet) has led me to conclude that none of the 3ds family members are safe for this (not even the N3ds) and that freezing mainly occurs while going to the homescreen. My solution is to switch of the wireless, wait, and switch it on again, that usually unfreezes the system. But it is strange, what is going on?

Please post your experiences, any info on it or ways to fix it!

So much for 'stability improvements.'

Tell me, does this freezing occur this way?

• Try to go to home menu
• 'HOME Menu' bar shows
• Wait for a long time
• Still 'HOME Menu' bar
• Switch off the 3DS or do the wireless thing you mentioned which does work

I've experienced that with a couple of previous system updates, especially the one that was used for most of 2012. I haven't ever experienced it with 9.4, so it kinda sucks that 9.6 has it again.

 

[D4rkDragon]

Since I downloaded the new system update my 3ds XL appears to freeze a lot more. Searching through tech-forums (there isn't much info on it yet) has led me to conclude that none of the 3ds family members are safe for this (not even the N3ds) and that freezing mainly occurs while going to the homescreen. My solution is to switch of the wireless, wait, and switch it on again, that usually unfreezes the system. But it is strange, what is going on?

Please post your experiences, any info on it or ways to fix it!

Oh... Does that mean that the latest update is so stable that the console can't even stand such level of STABILITY ?

Okay, okay, I'm joking. This aside, you could try doing what Spinnerweb said, make a log of the games who causes this, or when it happens. It might help as well. But for now, consider you said that switching off the Wireless and pulling it back on fixes it, I suppose Nintendo managed to mess up the 3DS's Wireless Card. Maybe a StreetPass/SpotPass configuration change that didn't ended well, surely.

 

[PersonSP]

So much for 'stability improvements.'

Tell me, does this freezing occur this way?

• Try to go to home menu
• 'HOME Menu' bar shows
• Wait for a long time
• Still 'HOME Menu' bar
• Switch off the 3DS or do the wireless thing you mentioned which does work

I've experienced that with a couple of previous system updates, especially the one that was used for most of 2012. I haven't ever experienced it with 9.4, so it kinda sucks that 9.6 has it again.

No, my first encounter was when closing the eShop. I could see the home-menu but all the animations were frozen. After 5 minutes it was still on "closing eShop". So I figured that maybe if I just killed it's connection to internet it would work again. And it did. I also got it after going to the home-menu (or trying to) from VLR. The whole game froze at the moment the home-menu would appear (you know, when it zooms out). So I actually get to see the home-menu itself before it goes bad.

Oh... Does that mean that the latest update is so stable that the console can't even stand such level of STABILITY ?

Okay, okay, I'm joking. This aside, you could try doing what Spinnerweb said, make a log of the games who causes this, or when it happens. It might help as well. But for now, consider you said that switching off the Wireless and pulling it back on fixes it, I suppose Nintendo managed to mess up the 3DS's Wireless Card. Maybe a StreetPass/SpotPass configuration change that didn't ended well, surely.

I had this freezing problem with the eShop a while back too and then the wireless-switch fixed it too. I thought it was just bad internet connectivity but then with a new system update the problem disappeared. And now it's back.

I also found this: http://techforums.nintendo.com/thread/39413 It states that the save/load layout function also caused freezing. I don't think that's the wireless card. But there's still very little info around on the update so maybe I'm just very unlucky.

 

[D4rkDragon]

No, my first encounter was when closing the eShop. I could see the home-menu but all the animations were frozen. After 5 minutes it was still on "closing eShop". So I figured that maybe if I just killed it's connection to internet it would work again. And it did. I also got it after going to the home-menu (or trying to) from VLR. The whole game froze at the moment the home-menu would appear (you know, when it zooms out). So I actually get to see the home-menu itself before it goes bad.

I had this freezing problem with the eShop a while back too and then the wireless-switch fixed it too. I thought it was just bad internet connectivity but then with a new system update the problem disappeared. And now it's back.

I also found this: http://techforums.nintendo.com/thread/39413 It states that the save/load layout function also caused freezing. I don't think that's the wireless card. But there's still very little info around on the update so maybe I'm just very unlucky.

Ah, it might be it then. (Sorry, but I'm still on 9.5, and I don't plan on updating any soon)
Well, then, I feel like there's still a part where the console's wireless card is concerned somehow, since you stated that it fixes the freeze. But then, could it be because Nintendo did forgot something in the layout feature introduced in 9.6 that the 3DS doesn't like ? (Like, an error the system didn't managed to "catch" (recover) ?) I know that when the console's about to throw an error of any kind it can't recover, it hangs for a while before notifying the user, so, it might be an error not caught by the system.
In any case, even though it was the update's main point, avoid using the new layout feature as long as it hasn't been fixed.

 

[PersonSP]

Ah, it might be it then. (Sorry, but I'm still on 9.5, and I don't plan on updating any soon)
Well, then, I feel like there's still a part where the console's wireless card is concerned somehow, since you stated that it fixes the freeze. But then, could it be because Nintendo did forgot something in the layout feature introduced in 9.6 that the 3DS doesn't like ? (Like, an error the system didn't managed to "catch" (recover) ?) I know that when the console's about to throw an error of any kind it can't recover, it hangs for a while before notifying the user, so, it might be an error not caught by the system.
In any case, even though it was the update's main point, avoid using the new layout feature as long as it hasn't been fixed.

I will. And you probably shouldn't update, it appears to do more harm than good.

 

[18]

... Drat, I was so happy about the new features like the Home Menu layouts. I won't update till another one comes, unless I have to.

I guess they couldn't optimize the new features.

 

[PersonSP]

... Drat, I was so happy about the new features like the Home Menu layouts. I won't update till another one comes, unless I have to.

I guess they couldn't optimize the new features.

The hometheme features aren't too great, you can just save them and that's it.

 

[532]

According to what is happening right now, it is very obvious that the new system update still isn't optimized for any of the systems. In fact, due to the added features and increased background processes, the RAM usage has increased by a bit.
If you're playing anything and you go to the internet browser or any app that tasks the RAM like Miiverse, it most likely will cause a lock-up. I have only had this problem a couple of times.

A suggestion: When you do pause your game to go to the browser, wait a few seconds so that the system has some time to sort up game files away in the Cache. Also, when you're finished browsing, return to a low-memory page like Google to clear up some of the RAM.

We can only wait until they finally optimize the background processes for the systems.

 

[2071]

It has to be mostly the background processings that Ali has said . One time even before that update , I had the exact same problems that you experienced , mainly the one with the eShop freezing when I try to close it . It can mostly be other things like themes and other connections that are happening .

I think it takes some time for the 3ds to get used to all the changes in my opinion and it should stop after a few days
After the new update I was experiencing the same thing over so its the changes I guess .

So much for stability ...

 

[FreakyStyley]

I started getting a black error screen last week after the update... It was scary. All I did was take the battery out, wait about a minute and put it back in. It's been working fine again ever since.

 

[Mikaya]

I updated my 3DS lately and I'm not experiencing any issues of frozen screens. Everything is running smoothly. That's really weird though. I guess it only happens to a few select people? Hope the problems that you guys are having get resolved soon. They sound annoying.

 

[ErixSan]

I updated my 3DS lately and I'm not experiencing any issues of frozen screens. Everything is running smoothly. That's really weird though. I guess it only happens to a few select people? Hope the problems that you guys are having get resolved soon. They sound annoying.

Same here. Not only that, the battery last longer than before with the latest updates.

BTW, if you have problems with an update, the fastest solution is always formatting the console.
Not a big deal for physical users.

 

[PersonSP]

According to what is happening right now, it is very obvious that the new system update still isn't optimized for any of the systems. In fact, due to the added features and increased background processes, the RAM usage has increased by a bit.
If you're playing anything and you go to the internet browser or any app that tasks the RAM like Miiverse, it most likely will cause a lock-up. I have only had this problem a couple of times.

A suggestion: When you do pause your game to go to the browser, wait a few seconds so that the system has some time to sort up game files away in the Cache. Also, when you're finished browsing, return to a low-memory page like Google to clear up some of the RAM.

We can only wait until they finally optimize the background processes for the systems.

Same here. Not only that, the battery last longer than before with the latest updates.

BTW, if you have problems with an update, the fastest solution is always formatting the console.
Not a big deal for physical users.

I think @AliTheAce could be right, I have a lot of download games (and therefore very little blocks) on my 3ds and I only seem to experience problems with the browser and the eShop and big download games. Formatting is not really an option. I suppose I'll go check the data on my 3ds to see if I can delete some stuff.

 

[532]

I think @AliTheAce could be right, I have a lot of download games (and therefore very little blocks) on my 3ds and I only seem to experience problems with the browser and the eShop and big download games. Formatting is not really an option. I suppose I'll go check the data on my 3ds to see if I can delete some stuff.

Don't delete anything, your space in the SD card has nothing to do with this problem.
RAM memory is a separate memory type and it's used to store processes temporarily; Deleting games or anything won't do anything. Think of it this way: The RAM memory is the countertop for your kitchen, whereas the SD card is a cupboard.
We can't do much about it right now

 

[FreakyStyley]

I really hope I don't get these issues when I get the New 3DS this summer...

 

[ErixSan]

I think @AliTheAce could be right, I have a lot of download games (and therefore very little blocks) on my 3ds and I only seem to experience problems with the browser and the eShop and big download games. Formatting is not really an option. I suppose I'll go check the data on my 3ds to see if I can delete some stuff.

Tell me, my collection is 99% digital (I only have 10GB left on my 64 SD Card), formatting is the worst thing I can do here.

Don't delete anything, your space in the SD card has nothing to do with this problem.
RAM memory is a separate memory type and it's used to store processes temporarily; Deleting games or anything won't do anything. Think of it this way: The RAM memory is the countertop for your kitchen, whereas the SD card is a cupboard.
We can't do much about it right now

When you have many games, the SD can help the console to work worst. The console needs to load all the game items and if the memory is slow, it can lag the system.

And yes, the quantity of games affects a little the ram, but because it needs to lad all the games on the menu (therefore, I suppose the 300 apps limit is for that reason)

 

[532]

Tell me, my collection is 99% digital (I only have 10GB left on my 64 SD Card), formatting is the worst thing I can do here.



When you have many games, the SD can help the console to work worst. The console needs to load all the game items and if the memory is slow, it can lag the system.

And yes, the quantity of games affects a little the ram, but because it needs to lad all the games on the menu (therefore, I suppose the 300 apps limit is for that reason)

Yes, I am aware of that. However, you should have at LEAST 1 GB of remaining space so that the system still has the ability to work at full speed.
But, since this is a system which has the second CPU core mostly reserved for the OS and background processes, this shouldn't be a problem, unlike PC's

 

[PersonSP]

Don't delete anything, your space in the SD card has nothing to do with this problem.
RAM memory is a separate memory type and it's used to store processes temporarily; Deleting games or anything won't do anything. Think of it this way: The RAM memory is the countertop for your kitchen, whereas the SD card is a cupboard.
We can't do much about it right now

Oooooh alright. I figured that memory space was kind of the same for the whole thing (I'm not too great with computers and the like) My laptop got a heck lot quicker when I cleared it's memory, but reading your second post it seems like the 3ds is a bit different.

 

[Danny]

If your nintendo screen freezes while update you simply need press power button ( I know their is written that not to shut while update but believe nothing will happen)and restart it also start update agagain